Terms & Conditions
Welcome to UK Matrix Solutions. By accessing or using our website or services, you agree to the terms, policies, and guidelines below. Please read these carefully to understand your rights and obligations.
Contact Information:
Company: UK Matrix Solutions Ltd
Email: info@matrixsolutions.uk
Website: matrixsolutions.uk
Effective Date: 25 March 2021 Service Note: Our T&Cs, Privacy, Refund, and Copyright Policies are designed to protect both you and Matrix Solutions. For any clarification or additional permissions, please contact us directly.
Company: UK Matrix Solutions Ltd
Email: info@matrixsolutions.uk
Website: matrixsolutions.uk
Effective Date: 25 March 2021 Service Note: Our T&Cs, Privacy, Refund, and Copyright Policies are designed to protect both you and Matrix Solutions. For any clarification or additional permissions, please contact us directly.
General Terms of Service
- By using this website or our services, you accept these terms in full.
- All application guidance and consultancy are provided in accordance with UK law and data protection regulations.
- We reserve the right to amend these terms at any time. Updates will be posted here and become effective immediately.
- Our services are advisory and support-based. We do not represent government agencies or guarantee government approvals.
Privacy Policy
Data Protection & Security:
Your privacy is paramount at Matrix Solutions. We adhere to GDPR and UK data protection laws. All documents and information are securely encrypted, accessed only by authorized team members, and used solely for legitimate application processing.
Information Use & Retention:
Your personal data is used only to process your application and is never disclosed to third parties except as required by law. We retain documents only as long as necessary, after which they are securely deleted or destroyed.
Commitment to Confidentiality:
We maintain strict confidentiality for all client data. By using our services, you agree to our privacy terms.
Your privacy is paramount at Matrix Solutions. We adhere to GDPR and UK data protection laws. All documents and information are securely encrypted, accessed only by authorized team members, and used solely for legitimate application processing.
Information Use & Retention:
Your personal data is used only to process your application and is never disclosed to third parties except as required by law. We retain documents only as long as necessary, after which they are securely deleted or destroyed.
Commitment to Confidentiality:
We maintain strict confidentiality for all client data. By using our services, you agree to our privacy terms.
Refund Policy
No Refunds:
As a service-based company, all purchases are final. Our consultancy and application support (including phone guidance) begin as soon as payment is made; thus, refunds are not offered under any circumstances.
Service Commitment:
We encourage clients to review all service details and clarify doubts with us before ordering. Our team is available for pre-sale queries to ensure you are fully informed.
Modification Policy:
Once a service is initiated, it cannot be changed or transferred. Each new requirement is treated as a separate service.
As a service-based company, all purchases are final. Our consultancy and application support (including phone guidance) begin as soon as payment is made; thus, refunds are not offered under any circumstances.
Service Commitment:
We encourage clients to review all service details and clarify doubts with us before ordering. Our team is available for pre-sale queries to ensure you are fully informed.
Modification Policy:
Once a service is initiated, it cannot be changed or transferred. Each new requirement is treated as a separate service.
Important Service Notes
- Express Service Charge: Documents received within 48 hours of your VFS appointment are subject to an express processing fee.
- Application Form Validity: Forms prepared by Matrix Solutions are valid for 6 months. After this period, a new service request is required.
- Electronic Submission: We accept documents only by email; physical submissions are not accepted at our address.
- Regulatory Changes: If the Indian High Commission changes rules during your application process, you must comply with any new requirements.
Visa Application Disclaimer – eVisa Services
Important Notice for eVisa Applicants:
Matrix Solutions acts solely as an application and document assistance provider for Indian eVisa services. We help prepare and submit your eVisa application according to the requirements published by the Indian government.
Final Decision Authority:
The approval, rejection, or delay of your eVisa application is determined exclusively by the Indian Government and its relevant authorities. Matrix Solutions has no control over, and bears no responsibility for, the outcome, timeline, or reasoning behind the final visa decision.
No Guarantee of Grant:
While we make every effort to ensure your application is accurate and complete, we cannot guarantee visa issuance. Any refusal, rejection, or administrative delay is the sole discretion of the Indian Government.
Client Responsibility:
By using our eVisa services, you acknowledge that Matrix Solutions provides support and guidance only, and you accept that any government decision regarding your visa application is outside our control.
Matrix Solutions acts solely as an application and document assistance provider for Indian eVisa services. We help prepare and submit your eVisa application according to the requirements published by the Indian government.
Final Decision Authority:
The approval, rejection, or delay of your eVisa application is determined exclusively by the Indian Government and its relevant authorities. Matrix Solutions has no control over, and bears no responsibility for, the outcome, timeline, or reasoning behind the final visa decision.
No Guarantee of Grant:
While we make every effort to ensure your application is accurate and complete, we cannot guarantee visa issuance. Any refusal, rejection, or administrative delay is the sole discretion of the Indian Government.
Client Responsibility:
By using our eVisa services, you acknowledge that Matrix Solutions provides support and guidance only, and you accept that any government decision regarding your visa application is outside our control.
Hyperlink Policy
Linking to Matrix Solutions:
For Permissions or Questions: Contact us at info@matrixsolutions.uk.
- Do not imply endorsement or partnership unless approved in writing.
- Links must direct to our full, unaltered page URL.
- Do not misrepresent our services or brand.
- No linking from sites with illegal, offensive, or harmful content.
- External links are for information only; Matrix Solutions is not responsible for third-party content.
- We recommend users check privacy/terms of external sites before use.
For Permissions or Questions: Contact us at info@matrixsolutions.uk.
Copyright & Intellectual Property
Copyright Ownership: All website content, images, layout, and branding are the exclusive property of UK Matrix Solutions Ltd. Unauthorized copying, distribution, or use of any material is strictly prohibited.
DMCA Protection: This website is DMCA protected. For takedown requests or copyright concerns, contact us via the site or directly through DMCA.com.
Usage Restrictions: No part of this website may be used commercially or reprinted without our written consent.
©2025 UK Matrix Solutions Ltd. All rights reserved.
DMCA Protection: This website is DMCA protected. For takedown requests or copyright concerns, contact us via the site or directly through DMCA.com.
Usage Restrictions: No part of this website may be used commercially or reprinted without our written consent.
©2025 UK Matrix Solutions Ltd. All rights reserved.