FAQs

FAQs – OCI Application, Indian Passport Renewal & Apostille Services in the UK

Clear answers for OCI, Indian Passport, Apostille and general UK submission steps. If you’re unsure, message us and we’ll guide you.

OCI Application FAQs

OCI new application, linking, PIO conversion and upload guidance.

Matrix Solutions is a UK-based OCI consultancy assisting clients with Overseas Citizen of India (OCI) applications, OCI linking, PIO to OCI conversion, and document preparation. We provide structured application support, compliant photo and signature formatting, and VFS appointment guidance to minimise rejection risks.
Choosing a professional OCI consultancy helps ensure:
  • Accurate application preparation
  • Correct OCI photo & signature formatting
  • Document checklist verification
  • Reduced rejection risks
  • Professional VFS appointment guidance
We focus on compliance with VFS Global and the Government of India requirements.
Matrix Solutions operates under UK data protection regulations and follows GDPR compliance standards. All client documents are handled confidentially and used solely for application processing purposes.
OCI processing time is controlled by VFS Global and the Government of India. While processing cannot be fast-tracked, we reduce delays by:
  • Submitting error-free applications
  • Ensuring correct documentation
  • Formatting compliant OCI photos and signatures
This prevents common rejection issues.
Our OCI services include:
  • Application form preparation
  • Photo & signature formatting
  • Document checklist review
  • VFS appointment booking assistance
  • Reprocessing support if corrections are required
Yes. We provide compliant OCI photo and signature formatting to match the Government of India specifications to prevent rejection at the upload stage.

Indian Passport Services FAQs

Renewal, surrender, PCC and VFS appointment help.

Indian passport renewal generally requires:
  • Online application form submission
  • Current Indian passport
  • UK residence proof (BRP, visa, etc.)
  • Additional documents (if applicable)
We assist with application preparation, document verification, and VFS appointment booking.
If you have acquired British citizenship, you must surrender your Indian passport before applying for OCI. The process usually includes:
  • Online surrender application
  • Submission of passport
  • Payment of surrender fees
  • Issuance of Surrender Certificate
We assist with full document preparation and compliance checks.

Apostille & Certificate Services FAQs

UK documents, legalization and supporting certificates.

You must apply through GOV.UK using Form NC.
  • Fee: approximately £400
  • Processing time: 3–6 weeks
For OCI and legal applications, a long-form birth certificate is required. Apply via GOV.UK:
  • Fee: approximately £11
  • Processing time: around 15 working days
An Apostille verifies a UK document for international use under the Hague Convention. It is commonly required for birth certificates, marriage certificates and naturalisation certificates.
Apply through the UK Foreign Office Legalisation Service.
  • Fee: approx. £30 per document
  • Processing time: up to 10 working days

General Application FAQs

VFS attendance, rework support and UK locations.

No. Matrix Solutions operates as an independent consultancy providing document preparation and advisory services.
Yes. For most OCI and passport services, biometric submission at VFS is mandatory. Children under 5 years are generally exempt from biometric attendance.
If corrections are required, we assist with resubmission and document adjustments to ensure compliance.
Yes, appointments can be booked directly via VFS Global. However, we provide complete handling to reduce errors and ensure proper slot booking.
  • High Commission of India – London: India House, Aldwych, London WC2B 4NA
  • Consulate General of India – Birmingham: 20 Augusta Street, Jewellery Quarter, Birmingham B18 6JL
  • Consulate General of India – Edinburgh: 17 Rutland Square, Edinburgh EH1 2BB
VFS Global centres operate in:
  • London (Goswell Road & Hounslow)
  • Birmingham
  • Manchester
  • Leicester
  • Bradford
  • Cardiff
  • Glasgow
  • Edinburgh
  • Belfast
Operational hours are typically Monday to Friday, 08:30–15:30 (subject to change).
Need help choosing the correct service?
Message us on WhatsApp and we’ll guide you (daily 9 AM – 9 PM).