Priority add-on
Express file — priority handling
Travelling soon and need your paperwork moved to the top of our preparation queue? Our express file add-on moves Matrix preparation, document checks and portal upload to a same-day priority slot during UK office hours. Authority processing — at VFS, the High Commission or the Indian e-Visa portal — follows its own timelines.
- £50 priority add-on
- Same-day prep
- Add to any service
- UK office hours
Express does not speed up authorities
What express does and does not change:
- Matrix preparation moves to a same-day priority slot during UK office hours.
- VFS, the Indian High Commission and the Indian e-Visa portal follow their own timelines.
- We cannot guarantee outcomes or speed up consular review.
WhatsApp us your situation before paying — sometimes a different service or a calmer plan is the better answer.
Who can use this add-on
Urgent travel
Tickets are booked or arrival is fixed and standard preparation will not finish in time.
Last-minute add-on
Already paid for a Matrix service and need it moved to the top of the queue.
Family bundle
One coordinator paying for priority handling on a multi-applicant pack.
Not sure this is the right route? Message us — we confirm before you pay anything.
What your fee includes
- Same-day Matrix preparation during UK office hours.
- Priority WhatsApp response — front of the queue.
- Coordinated handover to the base service team — no information lost.
- VFS appointment booked at the earliest available slot (where applicable).
- Status updates every business day until the base case is submitted.
- Free rework if rejection occurs due to our error.
How express handling works
Confirm your base service
Tell us your case reference and the base service (Fresh OCI, OCI Misc, e-Visa, passport renewal etc.).
Pay the express fee
£50 per applicant paid alongside or after your base service fee.
Same-day priority queue
We move your file into a same-day priority slot during UK office hours.
Daily WhatsApp updates
Brief updates as scans, photographs and uploads complete.
Government / VFS fees are paid separately by you at the appointment — see the fee table below.
Fees, in plain terms
| Item | Detail |
|---|---|
| Matrix service fee | £50 priority add-on per applicant |
| Government / VFS fees | Add-on price; Matrix base service, government and VFS fees remain separate. |
| Our turnaround | Same day during UK office hours |
| Authority processing | Authority processing times are unchanged |
Express file is a £50 priority add-on per applicant. It does not include any base preparation, government or VFS fees.
Timelines are conditional and confirmed for your case.
Common questions
What does express change?
Our preparation slot moves to the same-day priority queue during UK office hours. Authority processing is unchanged.
Can I add express after I have paid for my base service?
Yes — WhatsApp us your case reference and pay the £50 separately. We slot you into the priority queue.
Does express guarantee my visa or OCI?
No. We cannot influence consular, VFS or High Commission decisions.
Important notes
- Final decisions and timelines sit with the relevant authority — we prepare and guide; we do not guarantee outcomes.
- Matrix Solutions (UK Matrix Solutions Ltd) is not affiliated with VFS Global, the Indian High Commission, or the Government of India.
- Companies House no. 13295750 · ICO ZC142664.
Common base services to pair with express
Trip imminent and need files moved up the queue? Contact us — we confirm before you pay.