Specialist support
OCI Photo & Signature Formatting
Photos and signatures uploaded to the OCI portal should meet specific requirements — an OCI photo needs to be 51×51mm (2×2 inch) with a plain light background, and the signature needs the correct size and clarity. Wrong dimensions, the wrong background, or an incorrect signature ratio are common causes of rejection. Send us your photo and signature and Matrix Solutions formats them to the current specification, returning portal-ready files — same day in most cases.
- Flat £25 per applicant
- Photo and signature returned same day
- Free when bundled with a full service
Who can use this standalone service
Self-applicants
If you are applying for OCI yourself, you can have your photo and signature formatted by us without paying for our full application service.
Family applications
Bulk formatting for multiple family members at a reduced per-applicant fee.
Repeated rejection
If your portal upload was rejected for photo or signature reasons, send the rejection note and we will diagnose what needs to change.
Not sure this is the right route? Message us — we confirm before you pay anything.
What your fee includes
- ICAO-compliant photo formatting (size, background, head proportion, lighting).
- Signature image formatted to current portal specification.
- Files delivered as JPG / PNG ready to upload to the OCI portal.
- Two revisions free if the raw image quality is borderline.
- Same-day turnaround during UK office hours.
- Free rework if rejection occurs due to our formatting error.
What happens after payment
Send your raw photo and signature
WhatsApp or email a clear photo (white background, neutral expression) and a clear signature scan or photo on plain white paper.
We check against current specifications
Files are reviewed against the latest OCI portal requirements — dimensions, aspect ratio, background colour, file size, and image quality.
Reformat and return
We crop, resize, and recompress the files to the exact specification, and return JPG files that are ready for direct portal upload.
Optional re-shoot guidance
If your original photo cannot be safely cropped to specification, we send brief re-shoot instructions and review the new photo at no additional charge.
Fees, in plain terms
| Item | Detail |
|---|---|
| Matrix service fee | £25 per applicant |
| Government fees | Discounted rates for family bundles. Included free with any of our full application services. |
| Our turnaround | Same day in support hours |
| Authority processing | No government processing — files only |
Standalone fee is shared on WhatsApp — discounted rates for family applications. Photo and signature formatting is included free in all our application services.
Timelines are conditional and confirmed for your case.
Common questions
What size is an OCI photo?
The OCI photograph is 51×51mm (2×2 inch), with a plain light background, face straight on, and no glasses or head covering (except for religious reasons). If yours does not match, send it and we format it to the correct specification.
What size photo does an Indian passport renewal need?
Indian passport (Passport Seva) photographs are 35×45mm. Send a recent photo and we format it to the correct size.
What size is an NRI PAN card photo?
The PAN card photograph is 3.5cm × 2.5cm (35mm × 25mm). Send a recent photo and we format it to this specification.
What photo does an Indian e-Visa need?
The Indian e-Visa uses a digital photograph only — there is no printed size to produce. We format your image to the portal's requirements.
What are the OCI signature requirements?
Sign on plain white paper in black or blue pen and send a clear photo or scan. We format the signature to the required size and clarity for the portal.
Important notes
- Final decisions and timelines sit with the relevant authority — we prepare and guide; we do not guarantee outcomes.
- Matrix Solutions (UK Matrix Solutions Ltd) is not affiliated with VFS Global, the Indian High Commission, or the Government of India.
- Companies House no. 13295750 · ICO ZC142664.
Related OCI services
Unsure which service fits? Contact us — we confirm before you pay.