Matrix Solutions

How to complete the Air Suvidha 2.0 form: a step-by-step guide for UK passengers

· 5 min read

The Ganges at a riverside city in India — how to fill the Air Suvidha 2.0 form, step by step

Air Suvidha 2.0 is the required health self-declaration form for all international passengers arriving in India. It is submitted online before boarding your flight from the UK. The form has four steps, and the entire process takes around five minutes if you have your travel documents in front of you.

This guide walks through each step, explains exactly what is being asked, and highlights the common errors that cause hold-ups at the Indian airport health desk on arrival.

Before you begin — what to have ready

Open the portal at https://airsuvidha.civilaviation.gov.in/ and have the following ready:

• Your passport — number, nationality, date of birth, expiry date.

• Your flight details — flight number and the name of your first airport of entry in India (for example, Indira Gandhi International Airport, Delhi, or Chhatrapati Shivaji Maharaj International Airport, Mumbai).

• All countries you are transiting through — for example, if you fly London → Dubai → Mumbai, you will need to list Dubai/UAE as a transit.

• Your confirmed India address — hotel or family home address where you will be staying.

• A valid email address and a mobile number — an OTP (one-time password) will be sent to both.

Make sure your email inbox is accessible on your phone during the form — you will need it for the OTP step.

Step 1 — Personal and flight details

The first step collects your personal and travel information. Enter your full name exactly as it appears on your passport, your passport number, nationality, date of birth, and passport expiry date. Any mismatch with your travel document can cause a query at the health desk.

You will then enter your flight number, the date of travel, and the name of your first airport of entry in India. If you are coming from the UK on a direct flight, your airport of entry is your Indian destination. If you are connecting, your airport of entry is the first Indian airport where your plane lands — even if you then take a domestic connection onward.

You will also be asked about your travel history for the past 21 days — specifically whether you have visited any Ebola-affected countries in the last 21 days. For most UK travellers, the answer is no. List all countries you have visited in the past 21 days including the UK and any transit countries.

Step 2 — Contact details and OTP verification

The second step collects your contact and address information. If you are a British OCI holder or NRI with an India address, enter the full address where you will be staying — house/flat number, street, city, state, and PIN code. If you are a foreign national without an Indian address, enter your foreign stay details instead.

Enter your email address and mobile number. An OTP will be sent to both to verify your contact details. Enter the OTP when prompted to proceed. If you do not receive the OTP within a few minutes, check your spam folder. Use an email address and mobile number you can access during and after the flight.

Step 3 — Health declaration (only if you visited Ebola-affected countries)

Step 3 is only displayed if you declared in Step 1 that you visited an Ebola-affected country in the past 21 days. If you answered no to that question, this step is skipped and you proceed directly to Step 4.

If this step appears, you will be asked to confirm any symptoms you may have and provide additional health information. Answer all questions accurately and truthfully. Providing false information in the health declaration is an offence under Indian law, and the Airport Port Health Officer at your arrival airport reviews this information.

Step 4 — Consent and submit

The final step shows you the consent notice and statutory declaration. Read it carefully. By submitting, you confirm that all the information you have provided is accurate and complete, and you consent to your personal and health data being collected and processed as described in the Air Suvidha 2.0 Privacy Policy.

Tick the confirmation checkbox and click Submit. Do not navigate away from the page before the submission confirmation appears.

After you submit

Once submitted, you will see a registration number on screen and receive a confirmation email at the address you provided. The email contains your acknowledgement document. Save this document — present it at the health desk on arrival in India. Show the digital version on your phone or print a copy. Take a screenshot of both the registration number and the acknowledgement before your flight in case you have no internet connection on arrival.

Your submission is automatically forwarded to the Airport Health Organisation (APHO) under the Ministry of Health and Family Welfare, Government of India. On arrival, the Airport Port Health Officer reviews your declaration and may conduct a health screening (such as a temperature check or symptom check).

Common errors to avoid

The most common mistakes UK passengers make: entering passport details that do not exactly match the passport (middle names, spelling, extra spaces); entering the wrong airport of entry (the first Indian airport you land at, not necessarily your final destination); forgetting to list transit countries; using an email address they cannot access during the flight; and not downloading the acknowledgement before boarding.

Fill the form the evening before your flight when your details are confirmed and you have time to fix any errors. If you need to amend your declaration, you can do so within the amendment window shown on the portal. After that window closes, any corrections are made at the health desk officer's desk on arrival.

Common questions

Can I fill Air Suvidha 2.0 on the day of the flight?
Yes — there is no fixed cut-off time and it can be filled any time before boarding. However, fill it the evening before to avoid OTP delays, Wi-Fi issues, or time pressure at the airport.
What is the first airport of entry in India?
It is the first Indian airport where your flight lands — even if you take a domestic connection onward. For a London–Delhi direct flight, it is Delhi. For a London–Dubai–Mumbai routing, it is Mumbai (the first Indian airport, not Dubai, which is a transit).
Do I need to list the UK in my travel history?
Yes — list all countries you have been in during the past 21 days, including the UK and any transit countries. The key question is specifically about Ebola-affected countries; if none of your 21-day travel included those, you answer no and Step 3 is skipped.
What email and mobile number should I use?
Use an email address you can access during and after the flight, and a mobile number that receives international SMS. Your UK mobile will work for the OTP as long as it has signal or roaming — but use an email you can check offline too, in case SMS fails.
Can I amend my Air Suvidha 2.0 submission after completing it?
Yes, within the amendment window shown on the portal. After the window closes, amendments are made through the health desk officer at the airport on arrival.
Do I need a printed copy of the acknowledgement?
No — a digital version on your phone is accepted. But download or screenshot the acknowledgement before your flight, as airport arrival areas may have limited internet access. A printed copy is a safe backup.

Need help with your documents? Browse all services or contact us.